Work Experience

Product leadership across fintech, crypto onboarding, Generative AI automation, and 0-to-1 scaling.

Product Manager

CURRENT ROLE
Coinbase•Coinbase Business
2026-01 — Present

Leading onboarding product initiatives for Coinbase Business.

  • Own onboarding product work focused on reducing follow-up rates and improving customer conversion.
  • Driving document validation and automation systems to reduce manual onboarding review.
  • Analyzing onboarding email follow-ups to identify friction points and prioritize automation opportunities.

Staff Product Manager

BILL•Touchless Transactions
2024-12 — 2026-01

Led AI-driven financial automation initiatives.

automation accuracy
9% → 29%
fully automated transactions
36% → 52%
  • Built BILL’s first production AI agent for transaction auto-categorization.
  • Raised automation accuracy from 9% to 29%.
  • Designed offline and online evaluation pipelines for precision and coverage.
  • Improved fully automated transactions from 36% to 52%.

Senior Product Manager

BILL•Rewards
2022-04 — 2024-12

Scaled BILL’s Rewards platform and improved economics and experience.

  • Scaled rewards platform to $15M+ per month.
  • Increased retention of spend by 11%.
  • Reduced reward payout costs by 5% saving $350K annually.
  • Redesigned redemption experience saving $1.2M annually.

Product Manager

BILL•Rewards
2021-12 — 2022-04

Improved travel rewards and automated finance workflows.

  • Integrated travel partner APIs for reconciliation and redemption.
  • Reached 89% transaction match rate.
  • Reduced month-end close time by 30% through SQL automation.

Customer Success Manager

Divvy (acquired by BILL)
2020-03 — 2021-12

Owned retention and expansion across mid-market accounts.

  • Managed $253M in customer spend.
  • Achieved 105.5% net revenue retention.
  • Closed $2.6M in new monthly spending.