Product Manager at Coinbase

Grant Christensen

Product leader building AI, fintech, crypto, and marketplace products

Product leader with a track record of scaling products, launching AI-powered automation, and driving measurable business impact. Experienced across enterprise fintech, crypto onboarding, and 0-to-1 startup building. Combines product strategy, customer empathy, cross-functional leadership, and hands-on technical execution in SQL, web development, automation, and data analysis.

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9% → 29%

AI Automation Accuracy

$15M+/mo

Rewards Platform Scale

$253M

Customer Spend Managed

105.5%

Net Revenue Retention

Selected Highlights

Key achievements and career-defining moments.

Built BILL’s first production AI agent

Launched AI-driven auto-categorization improving automation accuracy from 9% to 29%.

Scaled rewards platform to $15M+/month

Led the growth and optimization of BILL’s rewards platform.

Founder of Homebaked marketplace

Designed and built a marketplace platform connecting local bakers with buyers.

Experience

Recent leadership roles across fintech, AI, and crypto.

Coinbase logo

Product Manager

Coinbase · Coinbase Business

Current

Leading onboarding product initiatives for Coinbase Business.

  • Own onboarding product work focused on reducing follow-up rates and improving customer conversion.
  • Driving document validation and automation systems to reduce manual onboarding review.
  • Analyzing onboarding email follow-ups to identify friction points and prioritize automation opportunities.
BILL logo

Staff Product Manager

BILL · Touchless Transactions

Led AI-driven financial automation initiatives.

9% → 29%Automation Accuracy
36% → 52%Fully Automated Transactions
  • Built BILL’s first production AI agent for transaction auto-categorization.
  • Raised automation accuracy from 9% to 29%.
  • Designed offline and online evaluation pipelines for precision and coverage.
  • Improved fully automated transactions from 36% to 52%.
BILL logo

Senior Product Manager

BILL · Rewards

Scaled BILL’s Rewards platform and improved economics and experience.

  • Scaled rewards platform to $15M+ per month.
  • Increased retention of spend by 11%.
  • Reduced reward payout costs by 5% saving $350K annually.
  • Redesigned redemption experience saving $1.2M annually.
View all experience →

Projects

Products I've built from the ground up.

Featured Project

Homebaked

Marketplace Startup · Founder / Builder

Marketplace connecting local bakers with buyers.

Tech Stack

Next.jsSupabaseStripeMapboxReact Native

Key Features

  • Seller storefronts
  • Buyer ordering
  • Messaging
  • Gamification
  • Seller payouts

Responsibilities

  • Product strategy
  • Full-stack development
  • Database design
  • Payments and payouts
View all projects →

Skills & Tools

Core competencies and the tools I work with daily.

Product & Leadership

Product strategy9/10
Roadmap prioritization9/10
Cross-functional leadership9/10
Experimentation8/10

Technical

SQL9/10
Data analysis9/10
Prompt engineering8/10
Next.js8/10
Supabase8/10
API integrations8/10

Tools & Platforms

Product

JIRAProductboardNotion

Engineering

SupabaseStripeMapboxTwilio

Analytics

SQLTableauExcel

Let's Connect

Interested in working together or just want to say hello? I'm always open to conversations about product, building, and new opportunities.

gpchristensen08@gmail.comLinkedInDownload Resume